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Monthly Tech Spendings of a 20 Employee SaaS

Inspired by research and some digging around. Just on the technology and infrastructure alone, this is what you can expect.

Monthly Expenditure Overview

1. Server Infrastructure: 12,750 €/month

Server costs are significant for any SaaS company. Essential services include:

ToolCost (€)Description
Amazon Web Services (AWS)6500Core infrastructure
Uploadcare2335.90CDN for assets
Algolia1802Search functionality
Sendgrid1268Email infrastructure
Cloudflare570Security and performance
Iframely91Embed social posts/videos
Restpack.io37Screenshots
Level2732.67Domain management
Ably30SDKs and APIs
Namecheap27Domain names
imgix23Image optimization

2. Development/Product/DevOps: 3750 €/month

Development and DevOps tools are crucial for maintaining and enhancing the product:

ToolCost (€)Description
Plausible Analytics1300Site analytics
Segment610Data collection
Github295Version control
Sentry.io138Bug reporting
Opsgenie193On-call alerts
Productlane137Customer feedback & roadmapping
Stoplight.io119API documentation
Browserstack119Cross-device testing
Figma117Collaborative design
Detectify91Application scanning
Glock Apps68.50Email reputation monitoring
Coupler45Data analytics
Mixpanel280Product/marketing analytics
Page Flows36Design tool
Zapier28Automations
Fivetran23Data centralization
Cursor18AI code editor
Fonts.com9.99Fonts
Urlbox9.20Screenshots as a service

3. Marketing: 2470 €/month

Marketing expenses cover tools and services for customer acquisition and engagement:

ToolCost (€)Description
Paid Directories & Ads980Customer acquisition
Ahrefs455SEO tools
Contentful450CMS
Vercel222Hosting
Surfer82SEO optimization
Restream.io36Video streaming
Senja36Testimonial collection
Wistia18Video hosting
X Premium8Premium subscription

4. Sales: 700 €/month

Sales tools facilitate customer relationship management and streamline the sales process:

ToolCost (€)Description
Close CRM501Customer relationship management
Fireflies107Call recording/transcriptions
Apollo45Contact management
Calendly40Scheduling

5. Customer Success: 1900 €/month

Investing in customer success ensures ongoing support and enhances user experience:

ToolCost (€)Description
Intercom309Customer support chat
Vitally.io643Support team operations
Fullstory436User session recording
Customer.io279Email automation
Litmus91Email rendering testing
Refiner119Survey tool

6. General Company Tools: 2000 €/month

General tools aid in internal communication, project management, and overall operations:

ToolCost (€)Description
Zoom421Video conferencing
Google Workspace381Email and calendar
Notion202Knowledge base
Slack155.91Internal chat
Linear.app155Project management
1Password127Password management
Discourse92Discussion board
Airtable201Database management
Microsoft Suite68.89Office tools
Timetastic29Team availability
MatterApp85Team recognition
Open Collective9Sponsorships

7. Admin/Finance/HR: 2000 €/month

Administrative costs cover financial transactions, recruitment, and HR management:

ToolCost (€)Description
Stripe1100Billing
Recruitee366Recruitment
Revolut170Banking
SWIFT125Wage transfer fees
Exact99.22Bookkeeping
Denovit75Stripe/Exact connector
Billit45.98Invoice management

Total Monthly Cost: 24,300 €

Breaking down these costs per employee, the average expenditure amounts to 1337 €/month. Excluding server infrastructure, the cost per staff member is approximately 666 €/month, reflecting the investment in tools and services needed to maintain efficient operations.

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Arsalan Abbasi Founder
LegalTech & RegTech Expert

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